Plaintiffs in this case allege that the Xbox optical disc drive is "unable to withstand even the smallest of vibrations, and that during normal game playing conditions discs spin out of control and crash into internal console components, resulting in scratched discs that are rendered permanently unplayable.
Microsoft, on the other hand, argues that the vast majority of the Xbox systems don't have any problems with scratched discs. In a statement, Microsoft said only 0. The company further argues that the main cause of gouged discs is actually consumer misuse, not a product defect. As of June , Microsoft had sold more than 84 million Xbox s worldwide since the console originally launched in November You can view the full court statement through this PDF.
This is not the first time Microsoft has faced legal action over reported problems with Xbox hardware. Following the system's release in , a man sued Microsoft over claims that the system had a design flaw that made it overheat. Microsoft has also faced legal battles concerning the Xbox 's infamous "Red Ring of Death" hardware issue. Because it was presented as evidence that would be scrutinized because it was presented in a lawsuit.
Also, MS is a publicly traded company that has had a bullseye on it for years, in this day and age corporations have to be far more careful about the numbers they put into the public.
They know people are watching them and waiting for them to fuck up. I knew not to bump or move a while there was a disc in there. It's in my post history go dig it up if you'd like to. For those that allege that they didn't do shit and still a disc was scratched or eaten - that sucks - call up MSFT and get service from them. If the service sucks complain about it.
If that doesn't go anywhere don't buy MSFT products anymore and bitch about it on the internet or take it up with the better business bureau or a reporter that does consumer protection bits for the local news at 5. There's no indication of where that 55k number was derived from.
Is that the number of people who took advantage of their "replace our own busted discs" policy, people who have tried to replace a disc-eating , or people who complained about it on their phone service?
My biggest issue is when i contacted them they said since it wasn't made by them honestly what did i want them to do.
That's true. They have stocks of their own games, but they don't stock games from other publishers. Already have an account? Login Now. Chris Faylor. December 17, AM. Is it because the console I got is defective? What profile have you got the xbox? As I said before I think it's better to have the xbox in the horizontal profile. Maybe just my preference though. You could always buy a cd repair kit and see if that works or take the game to a rental shop and see if they are able to repair the game for you.
Rent the same game download it to your xbox and you may play the broken disk as long as it's still a disk, such as a perfect circle. Hi Draama! We do not recommend anything to do with toothpaste on discs. You definitely don't want that ending up inside your console! This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question 1. Report abuse. Details required :. Cancel Submit.
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