Xerox service contract pdf

Service Offerings may vary by country : Please contact your your local Customer Support Center or Reseller for details. Skip to main content Click to view our Accessibility Statement or contact us with accessibility-related questions. Call your reseller and ask to purchase a Xerox Service Agreement. Upon purchase, you will receive an Electronic Service Agreement that includes a link to validate your coverage.

For additional information contact your reseller, or call Xerox at Next day response is standard for most North American customers. Why do I need coverage for my color product? To protect your hardware investment. Least expensive service option over life of product. Security: the peace of mind of not having any unexpected repair costs. It is far more complicated and expensive to repair color products than black-and-white. Why should I buy a Xerox Service Agreement at the time I purchase my new product rather than wait until my warranty ends?

Is there an advantage to purchasing a multi-year agreement? Protection against future price increases. Long-term insurance against the unexpected. If the product is not under an original product warranty or covered by a Xerox Service Agreement, it must be in good working order prior to being covered by a Service Agreement.

Who actually services the product? What is the cost? Travel: depending on zone. Parts: dependent on what part needs to be replaced. A Full Service Maintenance Agreements grants you access to our hour 7-day-a-week certified telephone support center and award winning online knowledge base that contains videos, FAQs, How Tos, drivers, and documentation. For more information, call to:. If your needs extend beyond equipment maintenance and repair we also offer network support and repair as well as advanced technical support to enhance all of your office product needs.

Fee-based services include:. For more information, or to purchase these services please call or contact your local Xerox office. If your business requires services not listed above, please contact us. Access Your Service Agreement.

Frequently Asked Questions. Submit meter reads. Help manage and pay invoices. Help manage equipment and contracts.